Business Development Representative

• Successfully pursue and engage prospects within target accounts through outbound calling activities
• Generate pipeline by follow-up on leads/inquiries from Pay-related marketing campaigns; qualify and convert those into sales-ready opportunities
• Contribute to demand creation through educating prospective buyers on relevant industry trends, pain points, and how Birchstreet Systems Pay solution can help address those
• Create email outreach cadences for various personas to help move prospects through the buying cycle
• Nurture prospects/customers by providing relevant materials and resources at different stages of buyer's journey
• Capture all relevant customer information and activity in SFDC to ensure effective buyer hand off to the AEs
• Ensure positive buyer experience through a timely response to the inquiries
• Develop strong knowledge of the hospitality industry; leverage internal SMEs to gain firm understanding of the product, unique differentiators and value creation for the customer
• Ensure data integrity for the assigned target accounts and contacts in Salesforce.com
• Develop strong relationship with Account Executives

Required Skills:

• Bachelor's degree in business or related field
• 1-2 years of professional work experience, preferably in business development/customer service roles
• Experience with CRM system (Salesforce.com) is strongly preferred
• Experience with Sales prospecting tools: Linkedin Navigator, ZoomInfo, sales outbound tool i.e Groove
• Strong phone communication and presentation skills
• Ability to write concise and creative emails
• Must be customer focused and highly responsive
• Strong time management and prioritization skills
• Effective listener to understand buyer's needs
• Self-starter who has a desire to learn, grow and excel in their role