HVAC and Plumbing Sales Rep - Closer

Prostar Services Inc., a trusted provider of HVAC and plumbing services in Wilson, NC, is seeking a full-time Sales Rep – Closing Specialist to join our high-performing team. This in-office role is ideal for professionals with strong phone skills and a proven ability to close. With a performance-based compensation structure and earnings potential between $100,000 and $200,000/year, this opportunity rewards results.

Our team also enjoys great benefits, such as:

• Insurance
• Bonuses
• In-house training
• Advancement opportunities
• Tool program

THE INS AND OUTS OF BECOMING OUR SALES REP - CLOSING SPECIALIST

THE SCHEDULE:

The position is full-time and based in our Wilson, NC office. Work schedules will vary but remain within company business hours, including 7:00 AM – 4:00 PM, 8:00 AM – 5:00 PM, or 9:00 AM – 5:00 PM, Monday through Friday. Additional hours may be required for evenings, weekends, on-call responsibilities, or overtime, based on operational needs.

YOUR ROLE:

As a Sales Rep – Closing Specialist, your day will center around handling inbound calls, converting qualified leads into scheduled appointments or sales, and following up on outbound leads, online estimates, and previously unsold proposals. You will educate prospective customers on HVAC and plumbing services, recommend appropriate solutions, and guide them through pricing and service benefits with professionalism and confidence. A key part of your role will be tracking all customer interactions and sales activity using CRM tools such as ServiceTitan, ensuring accurate communication and seamless coordination with our dispatch and technician teams. Where appropriate, you'll also present upsell opportunities, such as maintenance memberships or extended service plans. Success in this role depends on your ability to connect, communicate, and close.

OUR REQUIREMENTS:

• 1+ year(s) of experience in phone sales or service-based sales (HVAC or plumbing preferred)

Preferred:

• Strong closing skills and a confident phone presence
• Ability to build rapport quickly and handle objections with professionalism
• Comfortable using CRM systems, scripts, and follow-up tools
• High-energy, self-motivated, and results-driven attitude
• Bilingual skills

JOIN US

Prostar Services Inc. was established with a commitment to prioritize our customers' needs above all else. Whether it's installing a new heating or cooling system or performing routine maintenance, our team of dedicated technicians stands ready to assist. We take pride in fostering a workplace that employees enjoy being a part of. At Prostar, our team is more than just colleagues; we're like family, supporting each other in an open and nurturing work environment. We firmly believe that happy employees deliver the best results, which is why we prioritize their satisfaction. Our workforce is highly skilled, and we show our appreciation with competitive wages and comprehensive perks.

Join our HVAC and plumbing team! Start now by completing our initial 3-minute, mobile-friendly application and take the next step toward becoming a Sales Rep – Closing Specialist at Prostar Services Inc.

Must have the ability to pass a background check and drug screening test.